FAQ

After your order is confirmed, you can track it from the “Order Tracking” page until it’s handed over to the courier. Once shipped, you’ll receive tracking information via email, allowing you to check the status of your delivery.

To reset your password, click the “Forgot Password” button in the login area and enter your registered email address. A password reset email will be sent to you, and you can reset your password via that email.

Click the “Login / Sign Up” button on the top right corner of the homepage and then click “Register” on the page that opens. Fill in your membership details to create an account. After logging in, you can customize your profile in the “My Profile” section.

You can visit our Return and Exchange Policy page via the links located at the bottom of our homepage

Depending on the dosage and usage method recommended by your doctor, you can use them on the eye contour, neck, and décolleté area.

They can be used with your doctor’s approval.